Campbell Case Study
Based from Smithfield in Sydney’s northwest, Campbell Consumer Products is the largest Australian owned manufacturer and marketer of predominantly household laundry and cleansing products.
Predominantly, the Campbell Consumer Products’ range is available throughout Australia & New Zealand. Campbell produces its products at Smithfield, Sydney. The range has a reputation for providing quality products, which represent value for money. Household names include: Greencare Laundry products; MYO Disinfectant; Bushland Products and Zixo bleaches. Campbells has been successful in delivering strong growth in their core categories through sound promotional strategies executed with high precision to ensure they reach their consumers.
Does Promax release regular software updates to reflect changing business and customer environment?
Promax dedicates a significant amount of resources into the research and development of its products. Client requests form a key part of this R&D effort. Promax PX functionality upgrades are released bi-annually. Hot patches are made available as required to correct incidents and bugs of a critical nature.
Training on-site
Promax provides on site training courses; Our training courses are structured as follows:
Each course is broken down into logical lessons.
The trainer will go through a PowerPoint presentation for each lesson and software demonstration of the topic. Users will then complete the exercises from the training manual as specified in the PowerPoint presentation.
Each lesson has questions based on frequently asked support questions which are completed individually and then reviewed as a group before the next lesson commences.
Training manuals are provided with space to write notes, and answer review questions.
How does Promax handle Parent/Child Attributes? (Substitution)
Does the Promax system have the ability for a product to be forecasted using the same algorithm from a related product. This could be used when a specific product or group of products have no historical data but there are other products that have similar demand attributes. This is also required when a new product is created that is replacing an existing product.
Promax PX allows statistical models to be copied from one SKU to another. All Statistical Models within Promax PX are calculated & setup for an individual Account & SKU combination