Can Promax PX allow for part payment of claims?
We at Promax understand that quite often there will be a situation whereby you may need to do further investigations prior to paying a claim in full. The system has therefore been designed to be flexible.
With Promax PX you do not need to pay the entire claim against one promotion. However if you do decide to reduce the amount of the final payment, you will also need to adjust the allocated amount, which will default to the full amount.
Promax also offers you two payment options, ie: you can use Auto Pay, or key in the amount to pay in the payments table. You can also manually override the Spend Amount, Tax Amount & Pay Amount. The Tax Amount may need to be changed where there are different components of a promotion that have varying tax rates.
If you decide to use the Auto Pay functionality, you will have the following options:
- No Pay – pays nothing
- Pay All (Balance) – pays the outstanding balance
- Pay Proportional (Planned) – It will allocate the claim amount based on what you have planned. This will mean the accrual by SKU is reduced in the same proportion.
- Pay Proportional (Accrued) – It will allocate the claim amount based on what has been accrued so far.
- Pay Proportional (Rate * Sales) – This allocates based on rate * actual sales. This can cause an additional accrual to be generated if the actual sales for an SKU is higher than the planned. This cannot be used with Lump Sum transaction types as there is no Rate.
- Pay Proportional (Rate * Scan) – This allocates based on rate * actual scan. This can cause an additional accrual to be generated if the actual scan for an SKU is higher than the planned. This cannot be used with Lump Sum transaction types as there is no Rate.
Once payments are made, a Payment History will be recorded so you can keep track of all your payments. A Payment Entry History Report lists the promotion & term payments made, by date within account. It can be used to check daily activity. Refer to the Promax Analytics & Reporting section in the Solutions area or download the Promax PX Reporting and Analysis White Paper for more information.
Does Promax have the facility to add text notes?
Promax PX allows users to attach notes explaining the reasoning for deductions.
Does Promax allow payment by check (cheque), deduction, EFT etc?
Promax PX allows you to select various methods of payment:
- Check (Cheque)
- Deduction
- Credit Card
- Electronic
- OI (Off Invoice) Adjustment
Not all Pay Methods are valid for every transaction type. If the Pay Method selected is not valid, an “Invalid payment method” message will appear and you will not be able to pay. These settings may be set specific to your Account or Product hierarchies.
Can Promax match to claim number when deducted from remittance or paid by check (cheque)?
Yes, you can search Promax by Claim number as there is a Claim reference field in the payment records.
Can Promax allow multiple claims per promotion?
With Promax PX you do not need to pay the entire claim against one promotion. However if you do decide to reduce the amount of the final payment, you will also need to adjust the allocated amount, which will default to the full amount.
Once payments are made, a Payment History will be recorded so you can keep track of all your payments. A Payment Entry History Report lists the promotion & term payments made, by date within account. It can be used to check daily activity. Refer to the Promax Analytics & Reporting section in the Solutions area or download the Promax PX Reporting and Analysis White Paper for more information.
Are the different payment methods in Promax inclusive or exclusive of Tax?
Within Promax you can manually override the Tax Amount & Pay Amount. The Tax Amount may need to be changed where there are different components of a promotion that have varying tax rates.
Select the Transaction you are paying the claim against. All transactions for the promotion you are paying a claim against will be listed. You can pay multiple transactions at the same time, simply by recording the amount allocated to each, as you select each transaction. You then select the Tax type. If you select to change the Tax type, you will be prompted with the question “Do you want to change the Tax Type for all Transaction Types in the payment? If you select ‘Yes’, you will not need to change the tax type after each allocation. If you select No, the tax type will reset after each allocation to the default for the current transaction type.
In order to manage my Deductions, does Promax provide a register to record claims?
Once payments are made, a Payment History will be recorded so you can keep track of all your payments. A Payment Entry History Report lists the promotion & term payments made, by date within account. It can be used to check daily activity. Refer to the Promax Analytics & Reporting section in the Solutions area or download the Promax PX Reporting and Analysis White Paper for more information.
When setting my Terms, can Promax create these at SKU level?
Trading Terms like Promotions are part of the core functionality in Promax PX. A Trading Term in Promax PX is a discount given to a retailer or wholesaler on a percentage basis or dollar rate basis, and applies to all sales, not just promotional sales over some agreed period of time, generally ongoing.
It may be taken off the invoice or be a deferred trading term, which means the invoice does not show the deduction and a claim is made later for the amount, again at an agreed frequency. Deferred Trading terms are sometimes also called rebates. Trading Terms may apply to the whole product range, or some part of the range.
Sometimes terms may be applied in a cascading manner, meaning they are calculated after another term is calculated.
Trading Terms have a date period and need to be confirmed like promotions. Once confirmed it has a confirmation number like a promotion.
A Trading Term can be created by Product Hierarchy or by SKU.
When a Trading Term is created by Product Hierarchy, the deal is defined by the product(s) added. All skus that belong to the product(s) participate in the trading term.
The advantage of a Trading Term defined by Product Hierarchy is that any new SKUs within the defined Product Hierarchy are added to the Trading Term, so they do not need to be updated.
When a Trading Term is created by SKU the deal is set per SKU. Unlike the Trading Term by Product Hierarchy, the number of SKUs on the Trading Term remains fixed. Any new SKUs need to be added manually.
It should be noted that when a Trading Term is created by Product Hierarchy, the user will be able to see the SKUs automatically added to the Term by an overnight process, on the SKU tab. The user will only be able to view the SKUs, not edit them.
In Promax, are Terms created at Product Hierarchy, with new SKUs added automatically?
Promax PX allows trading terms to be created at a product hierarchy or multiple product hierarchy levels. A nightly interface job automatically identifies and adds any new SKUs to the terms. This ensures that new products are not missed in the trading terms calculations and eliminates the need for manual user actions.
Terms created for accounts that are not at the lowest level, are calculated based on the sales of the selected Product Hierarchy.
What is the Terms accrual rate capability of Promax?
Promax PX allows different accrual rates for different products on a term. The accrual rate can be changed on an active term.
The accrual rate options are:
- Calculated off Gross – The terms are calculated of Sales, Gross or Net, depending on the GL Type Tax Position.
- Calculated off Customer Price – The term rate for forecasting and promotion purposes is calculated off the customer price, where the customer price is list price, less any account discounts
- Calculated off Promo Price – The term rate for forecasting and promotion purposes is calculated off the promotion price, where the promotion price is customer price, less any case discounts