Training on-site

Promax provides on site training courses; Our training courses are structured as follows:

Each course is broken down into logical lessons.

The trainer will go through a PowerPoint presentation for each lesson and software demonstration of the topic. Users will then complete the exercises from the training manual as specified in the PowerPoint presentation.

Each lesson has questions based on frequently asked support questions which are completed individually and then reviewed as a group before the next lesson commences.

Training manuals are provided with space to write notes, and answer review questions.

How does Promax handle Parent/Child Attributes? (Substitution)

Does the Promax system have the ability for a product to be forecasted using the same algorithm from a related product. This could be used when a specific product or group of products have no historical data but there are other products that have similar demand attributes. This is also required when a new product is created that is replacing an existing product.

Promax PX allows statistical models to be copied from one SKU to another. All Statistical Models within Promax PX are calculated & setup for an individual Account & SKU combination

How does Promax handle Customer / Product re-alignment?

The system must realign historical data when customer or products attributes change. This is to allow the users to compare values in a consistent manner and reflect current environmental settings.

The Promax PX uses a Database Row ID for Accounts and Products which means that attributes can be changed without affecting the historical data stored against the records. The Promax PX interfacing has old code / new code functionality which will allow the replacement / update information to be sent from the ERP system and automatically changed within Promax PX resulting in no double entry of data.

Products & Accounts can also be managed easily within Promax PX by using the Accounts & Products menus. You can edit the Product & Account attributes and drag and drop Products & Accounts to another location if desired.

What is the wide area network architecture?

The Promax PX solution uses a client server architecture. If users are to be located across a WAN the recommended network architecture typically requires two serves – a database server and a Citrix / terminal application server.


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